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Requesting a return
If you believe a payment or charge requires review, contact support with the transaction reference and relevant details.
Guidance on eligible refunds, reversals and payment-related requests.
If you believe a payment or charge requires review, contact support with the transaction reference and relevant details.
Requests are assessed against the applicable transaction records, account terms and payment-provider rules.
Approved reversals or refunds can take additional time to appear depending on the original payment method.
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